HVID Problem

Hello, i succesfully recovered my account to my new mail with proofs, but now, i have this account fully on my own email, 2fa, dc acc, i only need a HVID reset, but the Staff denied it, because i dont provided my old pc’s specifications, because i’ve sold it. And I don’t know what components were in it because I didn’t really check things like Task Manager and such, as I didn’t understand computers at that level back then. A friend of mine, who has unfortunately passed away, recommended that I buy that PC from Marketplace. I gave him the money, he arranged everything with the seller, and the seller delivered it to my house. He installed it for me and then left, and I just used it—played games and so on.
Later, when we were planning to move, I asked my friend to help me sell it. I gave him the PC, and he successfully sold it. While we were traveling to our new home, he unfortunately had a car accident and passed away.
When we arrived at our current home, I planned to buy a new PC. By then, I had done some research online about what to look for when buying one. This PC fit within my budget at the time, so I bought it from Marketplace. The owner delivered it, I set it up myself, and now I have a much better understanding of computers. Imgur: The magic of the Internet

bruh bro. admins see what you buy this account cuz different ip and others is different :sob:

why u buy acc bro

please create a ticket
https://neverlose.cc/tickets

Hello, i thanks, i already created one, and wrote the situation, and they asked for the New PC receipts.

then you need to send them those

Already sent them, now im waiting for an answer.