Recovered NL Account need help

Hi i received an email this night about a HWID reset request and thought i needed to check my acc. somebody did login to my acc and ask for a HWID so they could get my subscription i then got the acc back luckly but now i get this message “invalid HWID, please request a HWID reset on our website” but the request that the hacker made was denied. No admin are answering me and i would like some help What can i do to access my cheat again without wasting my subscription time?