Neverlose is not Injecting pls help

Pls help me. I bought an Neverlose sub. I readed how to inject it correctly or what could be the problem, i fixed and have done evry think what i could, but Neverlose is just not injecting. When I start it from the administrator and watch at the taskmanager the program is working, but after 5sek it closes atomaticly. I turned all antiviruses off. How can I fix this Problem?

Have you opened a ticket yet?

yes still no answear

Wait for them to respond.

how long does it typically takes