Resolving Unexpected HWID Reset Request from Neverlose after changing CS2 Account

I have been playing CS2 using the Neverloose software. Recently, I received a 24-hour ban for team damage (griefing). I switched to a different account to continue playing. However, Neverloose is now prompting me to reset my HWID (Hardware ID), despite the fact that I haven’t made any changes to my PC’s hardware or configuration.

Maybe try to create a ticket.

they are not replying

Maybe you or someone else used Neverlose on a different PC?

No, i was playing and changed account, no other users active